Stevejobs Customerexperience - Detailed Analysis
Excerpt from a beautiful interview. If you'd like to watch the whole video here is the link to buy it: ... Steve Jobs on the importance of customer experience 1997: Apple was on the brink of bankruptcy. I mean you guys most of you come from companies where you've had work There is a difference between being polite and actually caring. Good Forbes Contributor Carmine Gallo explains what the Ritz-Carlton and Apple stores have in common. Subscribe to FORBES: ...
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